Terms and Conditions

Welcome to frantoiomasaccio.it .
We invite you to carefully read the following Terms and Conditions of Sale , which govern the purchase of products on this site.

1. General information

The site is managed by Frantoio Masaccio di Masaccio Srl , with registered office in [full address], VAT number [insert], registered in the Companies Register of Florence.
For any inquiries, please write to us at info@frantoiomasaccio.it .

2. Products

All products for sale are described accurately and up-to-date.
The images are for illustrative purposes only and may not perfectly represent the actual product (e.g. variations in vintage or label).

3. Prices

All prices are in Euros and include VAT , unless otherwise indicated.
Shipping costs are calculated at checkout.

4. Orders

Once your order is complete, you will receive a confirmation email with a purchase summary.
Frantoio Masaccio reserves the right to refuse or cancel an order in the event of product unavailability, pricing errors, or errors in customer information.

5. Payments

We accept the following payment methods:
Credit/debit card, PayPal, Apple Pay, Google Pay, Advance bank transfer, Cash on delivery (+€5) .
For more details, see the Payment Methods page.

6. Shipping

Shipments are handled by Mail Boxes Etc. , which uses selected couriers.
Delivery times and costs vary depending on the destination.
See the Shipping Methods page for more information.

7. Right of withdrawal

Pursuant to Legislative Decree 206/2005, you have the right to withdraw from your purchase within 14 working days of receiving the goods.
The product must be returned intact, unused and in its original packaging.
Return costs are the responsibility of the customer.
To exercise your right of withdrawal, write to info@frantoiomasaccio.it .

Please note : the right of withdrawal does not apply to opened, perishable, or personalized products.

8. Complaints and returns

If your product is damaged or non-compliant, please contact us within 48 hours of delivery , attaching photos and details.
We will provide a replacement or refund as appropriate.

9. Privacy

Your personal data will be processed in compliance with EU Regulation 2016/679 (GDPR) .
See the full disclosure on the Privacy Policy page.

10. Applicable law

The sales contract is governed by Italian law.
Any disputes shall be subject to the jurisdiction of the consumer court, pursuant to the Consumer Code.